Terms of sale
Article 1: Scope and Modification of Terms of Sale
These general conditions of sale apply to all orders placed on the Website www.equimohair.fr .
EquiMohair reserves the right to adapt or modify at any time these terms and conditions.
If modified, it will be applied to each order the general sales conditions in force at the date of order .
Article 2 : Availability of products
The offers are valid on this shop as the products presented therein are on line and while stocks last .
No compensation in any form whatsoever will be given for a controlled product on the store but depleted between time and therefore not available .
Upon receipt of your order, we check the availability ( or) product (s ) command ( s).
If unavailable we will reimburse you by check or via PayPal.
The date of validation of the order corresponds to the actual payment thereof.
Please be aware that whilst Equimohair makes every attempt to display the color of the mohair as accurately as possible, monitors and graphics settings can alter the color of the image.
Article 3: Validation controls and electronic signature
EquiMohair reserves the right to change prices at any time without notice but is committed to applying the current rates that you have been given at the time of your order.
Conclusion of the contract will only be released upon confirmation of the order by EquiMohair.
The customer will receive an email message with confirmation of the order with all the constituent elements of the contract (ordered products, price, shipping charges.) This confirmation email constitutes acceptance of the control and regulation mode EquiMohair.
EquiMohair reserves the right not to confirm an order for any reason whatsoever, in particular for any one product supply problem, or a problem with the order received.
Title retention clause:
The products remain the property of EquiMohair until full payment of the order by EquiMohair.
However after receiving the order by the customer, the risks of goods passes to the customer.
Article 4: Payment and security
- Via the secure site PAYPAL.
- By bank transfer (under certain conditions): In contrast EquiMohair does not bear the bank charges and must receive full payment required under penalty not to ship the entire order until it is resolved In totality.
- By Credit Card via STRIPE
This implies that no banking information concerning you is transmitted via the site www.equimohair.fr. Payment by credit card is perfectly secure. Your order will be recorded and confirmed upon acceptance of payment by Paypal/Stripe/ Equimohair's bank.
Article 5: Refund via Paypal
If you make a mistake in your order and/or want to cancel partially or totality of your order
If EQUIMOHAIR has to cancel your order for any reason listed above:
You will be refunded your total, MINUS Paypal commission (non recuperable) including variation in the currency change rates.
Article 6: shipping, delivery, customs fees
You have several choices for shipping :
- COLISSIMO (French postal services) WITHOUT INSURANCE: The risks are to the customer in case of loss or damages on the goods. There will be no refunds or exchange of new goods from EQUIMOHAIR.
- CHRONOPOST WITH INSURANCE AD VALOREM: In case of loss or damages on the goods, you can fill a claim and get a refund from Chronopost over the value of your order.
- DHL WITHOUT INSURANCE: The risks are to the customer in case of loss or damages on the goods. There will be no refunds or exchange of new goods from EQUIMOHAIR.
- DHL WITH INSURANCE AD VALOREM: In case of loss or damages on the goods, you can fill a claim and get a refund from DHL over the value of your order.
Equimohair is NOT responsible for lost or damaged packages.
If your country does not appear on the shipping list, please contact us, we will make a quotation and proceed your order directly.
For orders outside of the European Union:
Buyers are responsible for all import fees, duties, VAT or any other inbound customs tax and this is not included in our prices. Equimohair is not responsible for delays due to customs.
Please check your address before checking out! Your order will be shipped to the shipping address given in the Cart. Please make sure that this is the address you would like your item shipped to and that it is correct. Equimohair will not be held responsible for an item arriving (or not) at an incorrect, non-valid or non-current address.
Article 7: Responsibility of Equimohair regarding the use of the products we sell :
Equimohair is not responsible for what the customer does with the materials (mohair, dyes....).
Equimohair is not responsible for a bad technique of making / bad care of equestrian tools done with our products (cinches, breast collars etc...)
Equimohair is not responsible for your technical background/ trainning (or lack of).
It is the customer's responsibility to train properly and get the proper information in order to make the best items.